This Privacy Policy explains what information Local-Serv, LLC ("Local-Serv," "we," "us") collects through local-serv.com and the client sites we build and host (collectively, the "Services"), how we use it, and the choices you have.
1. Information we collect
We collect information in a few ways:
- Information you provide directly — for example, your name, business name, email, phone number, and service area when you request a quote or contact us.
- Information from visitors to client sites — contact forms and call buttons on the local trade sites we host may collect a visitor's name, phone number, and message, which is passed to the relevant business owner.
- Automatically collected information — standard technical data such as IP address, browser type, device type, and pages visited, collected via our hosting infrastructure for security and performance purposes.
2. How we use information
- To respond to quote requests and general inquiries
- To build, host, and maintain sites on behalf of our clients
- To route visitor inquiries on client sites to the relevant business
- To monitor and improve the security and performance of our infrastructure
- To comply with legal obligations
3. How information is shared
We do not sell personal information. We share information only:
- With the business owner of a client site, for inquiries submitted through that site
- With service providers who help us operate our infrastructure (for example, cloud hosting and storage providers), under agreements limiting their use of the data
- When required by law, subpoena, or other legal process
4. Data retention
We retain information for as long as needed to provide the Services or as required by law, then delete or anonymize it.
5. Your choices
You may ask us to access, correct, or delete personal information we hold about you by contacting contact@local-serv.com. Depending on where you live, you may have additional rights under applicable law (for example, the California Consumer Privacy Act).
6. Security
We use reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.
7. Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to this policy
We may update this Privacy Policy from time to time. We'll post the updated version here with a new "Last updated" date.
9. Contact us
Questions about this policy? Reach us at contact@local-serv.com or through our contact page.